FAQs

Do you ship internationally?

We ship worldwide and always aim to ensure the order is packaged safely and securely.

 

How long does delivery take?

Delivery times vary by region:

UK: 2-4 working days

EU: 3-7 working days

WW: 3-12 working days 

 

Which courier do you use?

For UK deliveries we use UPS or Royal Mail.

For EU deliveries we use Parcelforce, Royal Mail or UPS.

For WW deliveries we use FedEx, Parcelforce, Royal Mail or UPS.

 

Are your items authentic?

Every item we sell is 100% authentic and legit-checked multiple times by our team of experts to make sure every item is absolutely genuine.

 

Do you offer returns?

Unfortunately we do not offer returns. Every item is sold as seen.

 

I would like to purchase a specific item however I cannot find it on your website, do you offer a sourcing service?

Yes, please email kiah.freekop@gmail.com or as another option, Direct Message via Instagram @freekop_ with the item you wish to purchase and the size your looking for.